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Privacy Policy at sorongtoto daftar

We keep your account details, payment information and activity secure from the moment you deposit via DANA, OVO, GoPay or QRIS through to withdrawal.

Account security verified at loginPayment data encrypted during depositYour withdrawal history stays private
sorongtoto daftar Privacy Policy at sorongtoto daftar
REACH OUR TEAM

How to Contact Us About Your Privacy

Live Chat Open the chat window in your account lobby during operating hours. Our support team can explain what data we hold and help you request changes or deletions.
Email Support Send a privacy request to our data team via the contact form on your account dashboard. We respond within 5 business days with full details of your personal information.
Account Settings Access your privacy preferences directly: log in, tap Settings > Privacy & Data, and review or update what we collect and how we use it.
DATA SECURITY

How We Protect Your Information

Encryption in Transit

Every deposit via DANA, OVO, GoPay or QRIS travels through encrypted channels. Your payment details never appear unprotected on our servers or in transit between your device and our vault.

Account Access Verification

When you log in from a new device or location, we send a verification code to your registered email or phone. This stops unauthorised access even if your password is compromised.

Cookie and Tracking Consent

We use cookies to remember your lobby preferences, language choice and session state. You can disable non-essential cookies in your browser; essential cookies keep your account secure during gameplay.

Data Retention Timeline

Account data is kept for 5 years after closure to satisfy regulatory requirements. Payment records and bet history are retained for 7 years. You can request earlier deletion where local law permits.

Third-Party Data Sharing

We do not sell your data to marketers. We share details with payment processors (DANA, OVO, GoPay, QRIS operators) only when needed to complete your transaction. Fraud detection partners receive anonymised activity flags.

Your Rights and Requests

You can request to see all your data, correct errors, download your records, or ask us to delete your information. File any request via Settings > Privacy & Data and we'll respond within 10 business days.

Privacy Policy Questions

Your account becomes inactive immediately, but your personal and payment data remains in our database for 5 years to comply with local regulations. We do not delete active transaction records before this period expires. You can request early deletion by contacting support; we'll assess this based on legal obligations.

Yes. Every promotional email includes an unsubscribe link at the bottom. You can also disable marketing communications in your account settings under Notifications > Email Preferences. We'll stop sending promotional messages within 24 hours of your request.

We never store full payment numbers. When you deposit via DANA, OVO, GoPay or QRIS, your credentials are encrypted and sent directly to the payment processor. We only store a tokenised reference so you can reuse the payment method without re-entering details each time.

Only you and our internal fraud and support teams can access your full activity log. Account managers in Medan or other support hubs may view anonymised gameplay summaries if you contact support about a dispute. Third-party marketers never see this information.

No. Our cookies track only your activity within sorongtoto daftar's lobby and betting pages. We do not use retargeting pixels or cross-site tracking. You can clear cookies anytime in your browser settings without affecting your account.

Withdrawal records, including payment method, date and amount, are retained for 7 years. This supports fraud prevention and regulatory compliance. You can view your full withdrawal history anytime in your account under Statements > Withdrawals.

Contact our security team immediately via live chat or email. Report any suspicious account activity—unusual logins, unauthorised deposits, or unfamiliar transactions—and we'll freeze your account while we investigate. Where local law permits, you have the right to notification within 30 days.